We are not an emergency service. In a medical emergency, call 999 immediately.

Make a Complaint

A secure and accessible route to submit a complaint or concern.

We will acknowledge your complaint within three working days and aim to respond fully within 20 working days. If it will take longer, we will tell you why.

Where the event, production or contact took place
Tell us if you need us to respond in a particular format.

Fields marked * are required. Information you submit is handled in line with our Website Privacy Notice.

Planning a production or event?

Tell us the dates, the location and what you are filming or staging. Our operations team will advise on the level of medical provision your activity is likely to require.